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Cabin crew injured during flight as a result of turbulence, Boeing 737-800, 23 September 2016

Status : Closed

On September 24th 2016, the Dutch Safety Board (DSB) was notified by the Spanish Comisión de Investigación de Accidentes e Incidentes de Aviación Civil (CIAIAC) that on September 23rd, at about 15.00 UTC1, the Dutch registered aircraft PH-HXA had been involved in an accident. This aircraft, a Boeing 737-800, operated by Dutch airline Transavia, encountered unexpected turbulence during the flight from Amsterdam to Palma de Mallorca, which resulted in three cabin attendants being severely injured.

Besides this full report, a Dutch summary is available.

 

Publication

Report

Recommendations

  • Transavia is recommended to review its turbulence procedure, especially with regard to self-preservation of cabin staff.
  • Transavia is recommended to ensure that flight crews have the most recent weather information for each flight available.
  • The Spanish CAA is recommended to ensure medical care and facilities to be available at short notice, commensurate with the aircraft operations, at the airports under its control.
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